Microsoft Dynamics CRM
Microsoft Dynamics CRM Partner in the UAE & GCC
Mohila is a Microsoft Dynamics CRM partner serving businesses in the UAE and across the GCC, specializing in implementation and support. Our consultants help you choose and implement the Dynamics 365 customer engagement apps that fit your business, from Sales to Customer Service and Field Service.
One Platform for Every Customer Conversation
Mohila implements three Dynamics 365 customer engagement apps. Start with the one you need today and add the others on the same platform as you grow.
Dynamics 365 Sales
Win more deals with one shared pipeline for leads, opportunities, quotes and forecasts.
- Lead and opportunity management
- Quotes, orders and forecasting
- Copilot for sellers in Outlook and Teams
Dynamics 365 Customer Service
Resolve customer issues faster across email, chat, phone and social channels.
- Case management and SLAs
- Knowledge base and unified routing
- Copilot case and conversation summaries
Dynamics 365 Field Service
Plan, dispatch and complete on-site work with the right technician and parts.
- Work orders and scheduling
- Mobile app for technicians
- Customer assets and inventory
Power Apps
Power PagesEverything Your CRM Brings Together
Sales, service and field teams share one customer record, one data platform and the Microsoft tools your people already use.
Your sales transformation starts here
We help sales teams in the UAE and the GCC work more efficiently with Dynamics 365 Sales. As a cloud CRM with mobile apps, it keeps your team close to customers, whether they are in the office, at a client site or on the road.
From First Contact to Loyal Customer
See how the three apps hand work to each other, so nothing is re-typed and every team sees the full customer history.
Dynamics 365 CRM in Action
Real product screens from the three apps we implement.
Product screenshots: Microsoft Learn documentation (Microsoft), shown for illustration. Features depend on licence, version and region.
Avail Free Consultation
Book an Appointment
Explore Related Solutions
More ways Mohila helps businesses get more from Microsoft Dynamics 365 and the Power Platform.
Not Sure Where to Start?
Book a free 1-hour consultation with a certified Dynamics 365 consultant.
Dynamics 365 CRM FAQs
What is Microsoft Dynamics 365 CRM?
Dynamics 365 CRM is Microsoft’s family of customer engagement apps. It includes Dynamics 365 Sales, Customer Service and Field Service, all built on Microsoft Dataverse.
Does Dynamics 365 CRM integrate with Business Central?
Yes. Microsoft provides a standard integration between Business Central and Dynamics 365 Sales, so customers, items, prices, quotes and orders can be synchronised between the two systems.
Does it work with Outlook and Teams?
Yes. Dynamics 365 works with Microsoft 365, so your team can track emails and meetings from Outlook and collaborate on records in Teams.
How is Dynamics 365 CRM licensed?
Dynamics 365 CRM is licensed per user on a monthly subscription from Microsoft, with different plans for each app. We help you pick the right mix of licences so you only pay for what your team needs.
Can you migrate our data from another CRM?
Yes. We plan and carry out data migration from spreadsheets or other CRM systems, including cleansing and mapping of accounts, contacts, leads and open opportunities.
Let our consultant get in touch with you.
Let our expert consultants connect with you to explore how we can optimize your business with Microsoft Dynamics solutions. Contact us today!
